Refund Policy

30-Day Money-Back Guarantee

We want you to love your purchase. If you're not satisfied for any reason, you can request a full refund within 30 days of receiving your order, no questions asked.

How to request a return

Email us at asira.ecom@outlook.com with your order number. We'll reply with the return instructions.

Conditions

• The request must be made within 30 days of delivery.
• The item should be returned in its original packaging whenever possible.

Damaged or wrong items

If your item arrives damaged or you received the wrong product, contact us within 30 days and we'll send a replacement or issue a full refund.

Refunds

Once your return is received and inspected, we'll notify you and process the refund to your original payment method. Depending on your bank, it may take 5–10 business days to appear on your statement.